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  • What is an IBCLC?
    IBCLC is considered the highest credential for lactation support worldwide. An International Board Certified Lactation Consultant (IBCLC) is a healthcare professional who specializes in the clinical management of human lactation, met stringent educational and experiential criteria, and has successfully passed the international exam. IBCLCs assess and manage breastfeeding/chestfeeding issues using evidence-based practices, while also providing education, counseling, and support to families. They offer their services in diverse settings and refer individuals to other health professionals or community support resources if necessary. To learn more visit the International Board of Lactation Consultant Examiners' website.
  • What forms do I need to complete beforehand?
    If this is your first visit/consult with Kavisa Wood you will be sent the following forms over a secure portal: Consent for Care Self-Pay Payment/Insurance Policies Intake form (gathering information on both you and your baby/babies Please complete these forms before our appointment
  • What should I know before the home visit/consult?
    It is helpful if your baby is ready to eat about 30 minutes after I arrive. This allows for time to talk briefly and get set up. However, we will be flexible with your baby's needs. Please clear a small space on a table or the floor for my scale that is stable. I will weigh your baby with a dry/fresh diaper on before we work on feeding. If we will be working in your bedroom, please have a chair available for me to sit on. If there are any specific parking instructions please let me know before I arrive Move any dogs/cats to a separate room during the visit
  • What should I do if I have pets?
    Pets can be unpredictable to strangers especially after a new baby arrives. Kindly ensure that your pets are kept in a separate room during the visit.
  • What is your cancellation policy?
    You are responsible for all charges associated with the visit/consult to be paid at the time of the visit by cash, check, or credit card. If you cancel with less than 24 hours' notice you will be charged the full amount.
  • What is a superbill?
    A Superbill is a form that is used by medical providers to document a patient's visit, the services rendered during the visit, billing/medical codes specific to the service(s), and the amount charged. Payment is due at the time of the visit. The Superbill will also serve as a payment receipt. After the visit the client can use the Superbill to submit a claim to their insurance provider for possible reimbursement. Note: Under § 1001 of the Patient Protection and Affordable Care Act (ACA), which amends § 2713 of the Public Health Services Act, all non-grandfathered group health plans and health insurance issuers offering group or individual coverage shall provide coverage of certain preventive services for women with no cost-sharing. The list of women’s preventive services that must be covered in plan years starting after Aug. 1, 2012 includes “comprehensive lactation support and counseling and costs of renting or purchasing breastfeeding equipment [] for the duration of breastfeeding”
  • Does my insurance cover your services?
    My services may be covered by your insurance plan. I've joined the Lactation Consultants of America to process insurance options where applicable. If you would like LCA to check if your insurance will cover part/all of the in-home visit please email Kavisa@nourishingjustly.com after booking your appointment and request an LCA insurance check then fill out the emailed intake form. Please allow 48+ hours before your appointment time for a response. ​ Insurances that may be billed: Aetna/Meritain (PPO, POS, OAP, Select (local plans only)) Anthem Google (PPO - Subscriber must be employee of Google) Cigna (PPO, POS, OAP, EPO) Health Net of CA - (PPO, Ambetter PPO, HMO Fee-for-Service/No Assigned Medical Group, Ambetter HMO, Other HMOs - Pre-authorization needed initiated by PCP and Ped at least 1 week prior to appointment) PrimeHealthcare EHP – Blue Shield of CA EPO (Pre-authorization 2-5 business days before) Tricare West (Tricare West Prime or Tricare Select plans include Reserve, Retiree, Young Adult, etc.) United Health Care UHC/UMR/Empire (PPO, EPO, HMO) ​ It is up to you to investigate your coverage and you are responsible for any charges insurance does not cover. ​ Payments are collected at the time of service if not paid prior to appointment. ​ For other plans you can request a “superbill” for you to submit directly to your insurance company to seek out-of-network provider reimbursement. Lactation services are covered under the Affordable Care Act and you can use HSA (Health Savings Accounts), Flexible Spending Accounts, or Health Reimbursement Accounts. Please note when requesting reimbursement from your insurance company "Under § 1001 of the Patient Protection and Affordable Care Act (ACA), which amends § 2713 of the Public Health Services Act, all non-grandfathered group health plans and health insurance issuers offering group or individual coverage shall provide coverage of certain preventive services for women with no cost-sharing. The list of women’s preventive services that must be covered in plan years starting after Aug. 1, 2012 includes “comprehensive lactation support and counseling and costs of renting or purchasing breastfeeding equipment [] for the duration of breastfeeding” "
  • When would an IBCLC refer me to another specialist?
    If you/your baby has a medical condition that requires further evaluation or treatment. For example, an IBCLC might refer you to a physician if you are experiencing signs of infection or mastitis, a pediatric dentist to address a possible tongue-tie, an occupational or physical therapist, or a mental health provider if you are experiencing severe anxiety or depression.
  • How can I make an appointment with Nourishing Justly?
    You can schedule a lactation consult/appointment either by using the online calendar or contact Kavisa via email/contact form to find a convenient date and time.
  • What is behind the name Nourishing Justly?
    JUSTLY is an acronym for Justice, Umoja, Support, Tranquility, Lactation & Yoga. Umoja means unity in Swahili. Kavisa and her husband met in Tanzania while serving as Peace Corps volunteers, hence Swahili holds a special place in their hearts. Kavisa's work is centered around nourishing community wellness through yoga, lactation support, and health equity work. Learn more about her core values and justice work.
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